Retainer Business Support Package

Retainer Business Support Package

$1,695

When your business requires consistent support throughout the month, you shouldn’t have to continually search for freelancers, brief different suppliers or manage multiple people yourself.

The Retainer Business Support Package provides ongoing access to coordinated business support, giving you a trusted partner who can help manage the moving parts of your business month after month.

Retainer packages are customised around your business objectives, workload, and preferred level of support, giving you peace of mind that expert assistance is always available when you need it.

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Description

Ongoing Business Support You Can Rely On

A Trusted Extension of Your Business.

When your business requires consistent support throughout the month, you shouldn’t have to continually search for freelancers, brief different suppliers or manage multiple people yourself.

The Retainer Business Support Package provides ongoing access to coordinated business support, giving you a trusted partner who can help manage the moving parts of your business month after month.

Our retainer is structured around your business objectives, workload, priorities and required level of support.

Depending on your requirements, we can coordinate the right combination of VAs, freelancers and specialist professionals, with a Project Manager overseeing delivery and acting as your central point of coordination.

You get the flexibility of an outsourced support team without the cost and commitment of employing additional full-time staff.

What’s Included

Your customised retainer may include a combination of:

  • Executive Administration
  • Virtual Assistance
  • Business Operations Support
  • Project Management & Coordination
  • Sales & Marketing Administration
  • Website Administration
  • WordPress Support
  • Website Content Updates
  • Technical SEO Support
  • Documentation & Process Management
  • Customer Support Coordination
  • Business Research & Reporting
  • Content Planning & Coordination
  • CRM & Database Administration
  • Event Administration & Coordination
  • Business Strategy & Planning
  • Ongoing Business Consulting
  • General Business Support

The exact services, hours, deliverables, and support structure will be agreed as part of your retainer proposal.

A Managed Team — Without the Management Headache

A JustBE Consulting Retainer is more than access to a virtual assistant.

Where your business requires multiple skill sets, we can coordinate a team of VAs, freelancers and specialist professionals around your requirements.

Your Project Manager oversees the work, coordinates resources, manages priorities and deliverables, monitors progress and provides a central point of contact.

This means you don’t have to:

  • Search for multiple freelancers
  • Brief different service providers
  • Coordinate competing deadlines
  • Chase deliverables
  • Manage multiple points of contact
  • Work out who should handle each task

We coordinate the moving parts so you can focus on running your business.

Your Retainer

Retainer arrangements are individually structured according to:

  • Monthly support requirements
  • Estimated hours
  • Service mix
  • Project complexity
  • Required resources
  • Level of Project Management
  • Expected deliverables
  • Communication requirements
  • Business priorities

Our standard starting retainer provides up to 30 hours of coordinated monthly support.

Larger support requirements can be accommodated through a customised retainer proposal.

Your final monthly investment will be confirmed before your retainer begins.

Perfect For

✔ Businesses requiring ongoing monthly support
✔ Growing organisations
✔ Established SMEs
✔ Business owners who regularly outsource work
✔ Coaches and consultants with recurring support requirements
✔ Companies managing multiple ongoing projects
✔ Businesses that need access to multiple skill sets
✔ Businesses looking for a trusted outsourced support partner

What’s Not Included

The retainer includes the services, hours and deliverables specifically agreed in your retainer proposal.

Unless specifically included in your quotation, the following are excluded:

  • Custom graphic design
  • Branding and brand development
  • Logo design
  • Custom Canva template creation
  • Marketing artwork
  • Website design or website development
  • Custom programming
  • Website rebuilds or major development
  • Video production or video editing
  • Photography or videography
  • Professional copywriting outside the agreed scope
  • Paid advertising or advertising spend
  • Printing and physical production
  • Premium software, plugins or subscriptions
  • Stock photography, video or other paid assets
  • Specialist third-party services
  • External suppliers or contractors
  • Specialist consulting outside the agreed scope
  • Any work requiring resources beyond the agreed retainer allocation

Where additional services, specialist resources or external suppliers are required, we will discuss the requirement with you and provide a separate quotation before additional costs are incurred.

How It Works

1. Purchase Your Retainer

Complete your secure online checkout for the Retainer Business Support Package.

2. Complete Your Client Business Brief

Tell us about your business, objectives, systems, current challenges and ongoing support requirements.

3. Submit Your Support Requirements

Tell us what you need help with, your recurring tasks, current projects, priorities and desired outcomes.

4. Retainer Consultation & Scope Confirmation

We’ll review your information and meet with you to discuss your business requirements, priorities, estimated workload and the most appropriate support structure.

We’ll then confirm your proposed:

  • Monthly hours
  • Services
  • Deliverables
  • Support structure
  • Project Management requirements
  • Communication process
  • Monthly investment
5. Your Project Manager Builds the Support Structure

Once your retainer scope is confirmed, your Project Manager will coordinate the appropriate resources.

Depending on your requirements, this may include VAs, freelancers and specialist professionals.

6. Ongoing Support & Delivery

Your support team works according to the agreed priorities and scope while your Project Manager coordinates the work and keeps you informed of progress.

As your business evolves, we can review your requirements and adjust your support structure where appropriate.

More Than Outsourcing. A Trusted Extension of Your Business.

Your business doesn’t always need another employee.

Sometimes you need the right people, the right skills and the right support at the right time.

A JustBE Consulting Retainer gives you ongoing access to coordinated professional support while allowing you to maintain the flexibility of an outsourced model.

One relationship. One point of coordination. A team working behind you.

Ready for Reliable Ongoing Support?

Start your conversation with JustBE Consulting and discover how an ongoing support retainer can help create more capacity in your business.

Important

Retainer packages are individually structured around your business requirements. The starting price applies to the standard retainer structure of up to 30 hours of coordinated monthly support.

Your actual retainer may be priced differently depending on the scope, number of hours, specialist resources, deliverables and level of Project Management required.

Any work outside the agreed retainer scope will be discussed and quoted separately before additional work or costs are incurred.

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